Clear terms for using Lexa

01 Acceptance of these terms

These Terms of Service (the Terms) govern your access to and use of the Lexa platform, website and related services (the Service). By accessing the Service, or by signing an order form that refers to these Terms, you agree to be bound by them. If you are accepting on behalf of an organisation, you confirm that you have the authority to bind that organisation.

02 About Lexa

Lexa is a product owned and operated by Webority Technologies Private Limited, a company incorporated in India with its registered office at 629-634, Vipul Trade Centre, Sector-48, Sohna Road, Gurugram, Haryana 122018, India ("Lexa", "we", "us", "our"). Lexa is a multi-tenant compliance operating system that monitors regulation, maps obligations, generates tasks, and helps you verify evidence across your entities and locations.

Where you and Webority have signed a subscription, order form or master services agreement, that agreement governs and takes precedence over these Terms if the two ever conflict.

03 Eligibility and authority

The Service is meant for businesses and their authorised people. You must be at least 18 and able to enter into a binding contract. You are responsible for making sure your use of the Service follows the laws that apply to you.

04 Accounts and access

You are responsible for the accounts and credentials issued to your users, for keeping them confidential, and for everything that happens under them. Tell us promptly at [email protected] if you spot any unauthorised use. We may suspend access where we reasonably believe an account has been compromised or is being misused.

05 Subscriptions, fees and billing

Access to the Service is provided on a subscription basis, as set out in your order form. Fees are payable in advance for the agreed term and are non-refundable except where the law requires otherwise or we have said so in writing. Unless you cancel in line with your agreement, subscriptions renew for further terms. We may revise fees at renewal with prior notice. You are responsible for any applicable taxes.

06 What Lexa does and does not do

Lexa is software that helps your team organise and act on compliance work. It surfaces information, drafts and structures tasks, and assists your analysis using AI.

Lexa is not a law firm and does not give legal advice. Its outputs, including AI-generated summaries, classifications and suggested actions, are there to support your decisions and may contain errors or gaps. You stay responsible for your own compliance decisions and should take professional advice where you need it. We do not promise that using the Service will make you compliant with any law or shield you from any penalty.

07 Your data and responsibilities

You keep all rights in the data and content your organisation puts into the Service (your Customer Data). You give us a limited licence to host, process and display Customer Data purely to provide and support the Service. You are responsible for the accuracy and lawfulness of Customer Data and for holding the rights and consents needed to upload it, including any personal data about your employees. We explain how we handle personal data in our Privacy Policy.

08 Service availability and support

We aim to keep the Service available around the clock and design it for high availability on Microsoft Azure. Where your order form includes a service level agreement (SLA), the uptime commitment, measurement method and any service credits set out there apply. Planned maintenance is carried out in low-traffic windows, and we give advance notice of work likely to affect you. We provide support through the channels and within the response targets stated in your plan or order form. Availability commitments do not cover downtime caused by your systems, third-party integrations, or events outside our reasonable control.

09 Acceptable use

You agree not to use the Service unlawfully or to infringe anyone else's rights. You will not reverse-engineer, copy or resell the Service, upload malware, attempt to break its security or tenant isolation, probe or load-test it without our consent, scrape or build derivative datasets from it, or use it to build a competing product. You will not use the AI features to generate unlawful content or to circumvent the safeguards described in these Terms. We may suspend any use that threatens the security, integrity or availability of the Service.

10 Third-party integrations and sources

The Service may connect to third-party systems such as your HRMS, ERP or government portals, and it may point to third-party regulatory sources. We are not responsible for those services or for the accuracy or availability of external sources, and your use of them is governed by their own terms. If a third-party service changes or withdraws access, the related Lexa features may be affected.

11 Beta and preview features

From time to time we may make beta, preview or early-access features available. These are provided "as is", may change or be withdrawn at any time, are excluded from any SLA, and may carry separate or additional terms we tell you about. We recommend you do not rely on beta features for critical compliance decisions.

12 Data protection

Where we process personal data within Customer Data on your behalf, we act as your processor (or Data Processor under India's Digital Personal Data Protection Act, 2023) and you act as the controller (Data Fiduciary). Our Privacy Policy, and any Data Processing Addendum (DPA) we sign with you, govern that processing, including security measures, sub-processors, cross-border transfers and breach notification. Where there is a conflict, a signed DPA prevails over these Terms on data protection matters. We will help you respond to data principal or data subject requests as the law requires.

13 Intellectual property

The Service, including its software, design, content and trademarks, belongs to Webority and its licensors and is protected by law. Other than the limited right to use the Service under these Terms, we grant you no rights in it. If you send us feedback, we may use it freely and without any obligation to you. We may generate aggregated, de-identified statistics about use of the Service that do not identify you or any individual, and we may use those to operate and improve the Service.

14 Confidentiality

Each of us may receive confidential information from the other. The receiving party will protect it with reasonable care, use it only to perform under these Terms, and not disclose it except to people who need to know and are under similar obligations, or where the law requires disclosure. This obligation continues for three years after the information is disclosed, and indefinitely for trade secrets.

15 Publicity

We will not use your name or logo publicly without your prior consent, except that, unless you tell us otherwise in writing, we may identify you as a customer in our customer list and in routine sales materials. Any case study or quote needs your approval first.

16 Warranties and disclaimers

We provide the Service with reasonable skill and care. Beyond that, and to the fullest extent the law allows, the Service is provided "as is" and "as available", and we disclaim all other warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. As set out in section 06, we do not warrant that the Service or its AI outputs are error-free or that using the Service will make you compliant with any law.

17 Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the Service will not exceed the fees you paid to Webority in the twelve months before the event that gave rise to the claim. Nothing here limits liability that cannot be limited by law, including liability for fraud, death or personal injury caused by negligence.

18 Indemnification

You agree to indemnify and hold Webority harmless from claims, losses and expenses that arise out of your Customer Data, your use of the Service in breach of these Terms, or your breach of the law or of anyone else's rights.

19 Suspension and termination

Either of us may terminate as set out in the applicable order form. We may suspend or terminate access for material breach, non-payment, or unlawful use. When access ends, your right to use the Service ends with it. If you ask within 30 days, we will make your Customer Data available for export before we delete it in line with our retention practices. Sections that by their nature should survive termination — including data protection, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification and governing law — continue to apply.

20 Force majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, epidemics, government action, failures of telecommunications or internet providers, or failures of cloud infrastructure. The affected party will use reasonable efforts to limit the impact and resume performance.

21 Compliance with laws, anti-bribery and export

Each party will comply with the laws that apply to it in performing under these Terms, including anti-bribery and anti-corruption laws such as the Prevention of Corruption Act, 1988, and applicable trade, sanctions and export-control laws. You confirm that you are not subject to sanctions that would prohibit your use of the Service and that you will not use the Service in breach of those laws.

22 Governing law and disputes

These Terms are governed by the laws of India. The courts at Gurugram, Haryana have exclusive jurisdiction over any dispute, subject to any arbitration clause in the agreement you have signed with us. The parties will first try, in good faith, to resolve any dispute through senior-level discussion before starting formal proceedings.

23 General provisions

These Terms, together with any order form, DPA or master services agreement you have signed, are the entire agreement between us on their subject and replace any earlier understanding. If any provision is found unenforceable, the rest stays in force. A failure to enforce a right is not a waiver of it. You may not assign or transfer these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition or sale of assets. Nothing here creates a partnership, agency or joint venture between us. We will send notices to the contact on your account, and you should send formal notices to [email protected] and to our registered office.

24 Changes to these terms

We may update these Terms from time to time. We will post the new version here with a fresh "last updated" date, and when the changes are significant we will give you reasonable notice. If you keep using the Service after the changes take effect, that means you accept them.

25 Contact

Webority Technologies Private Limited
629-634, Vipul Trade Centre, Sector-48, Sohna Road,
Gurugram, Haryana 122018, India
Email: [email protected]